Government Agencies Need “Data Hunters” to Improve Performance
Faced with exponential data growth, stakeholders in both the public and private sectors struggle to effectively sort, analyze and leverage data to improve systems and services. In this new ecosystem of big data, many IT pros are turning to advanced analytics solutions, including artificial intelligence and machine learning, to help offload some of this data analysis burden and fundamentally change the way we interpret and use data.
For the federal government, though, in order for these AI capabilities to be effectively implemented, agencies will require additional resources to locate the data most relevant to improving services and advancing missions. This is where data hunters can play a key role.
What is a data hunter?
Data hunters look for external sources of data that can be combined with internal information to generate new insights and optimize processes for the federal government. Often disguised under several different job titles including data acquisition specialists and data scouts, data hunters are those who have a firm grasp of agencies’ needs or challenges and then move to analyze that data accordingly.
Hunters use their knowledge of both the agency and the external environment to identify which new—often external—data sources could be helpful in addressing a particular issue. They then apply their practical skills to get the data and/or develop the new data streams and make them available to the organization, making them an upstream partner of data scientists and analysts.
Data hunters also play a critical role in data governance and management. Because of their role making data discoverable, data hunters can provide the feedback required to make sure that data is maintained securely, which is a primary concern for most government entities. They also need to be able to explain these issues to others to ensure that data quality is maintained. Finally, they need the skills to manipulate and manage data themselves to the required standards.
Data hunters are already an important part of many data enterprises in the private sector. A recent webinar from Forrester explored experience with data hunters among IT professionals and found that nearly one-third of those on the webinar said that their organization already had at least one data hunter role. Almost half (44%) said that they had a formal process for sourcing external data. Though this sample is not likely to be representative of the entire IT industry, it certainly demonstrates early adoption of the new job role in the private sector and is likely indicative that the trend will soon move to the federal government, if it has not already.
The Path Forward for Advanced Computing in Federal Government
Following the executive order on artificial intelligence and the launch of AI.gov, the federal government is in a position to leverage cutting-edge technologies to keep pace with citizens’ needs. To effectively incorporate AI and ML technologies, however, agencies will require data hunters to look beyond their traditional boundaries for data insights.
Data hunting can also help solve challenges for federal benefits programs such as eligibility verification. The government can take a “recipient-centric” approach that incorporates contextual information from outside sources, in accordance with privacy regulations, to understand when changes in a recipient’s life may have altered their needs. Or in social services for example, child welfare caseworkers assigned to families with children at risk of abuse or neglect can make better-informed decisions when data external to the agency—like school records, birth records and law enforcement/emergency services—can be brought to bear to augment their internal data.
The ability to combine internal and external data to glean deeper insights has myriad applications in the public sector and will shape the way that the federal government’s services are delivered moving forward.
Author: Prasanna Haresh Patil